Wayne was a pleasure to do business with. Every single question I asked he answered and never got annoyed. I asked a lot of questions. His description of the puppy was very accurate, especially about his personality. He sent videos and pics. Our puppy was well-adjusted and very friendly. The trip didn’t seem to have any effect on him. He arrived and started to fit in right away. He did a great job. If the need arises or another family that we may talk to. I would have them talk to Wayne.